🇨🇦 Canada-based Salesforce partner — serving SMBs across North America·✦ Free 30-min CRM audit — no pitch, just insight·✦ 50+ SMBs transformed — 100% Salesforce certified team·✦ Offices in Toronto, ON & Mohali, India·🇨🇦 Canada-based Salesforce partner — serving SMBs across North America·✦ Free 30-min CRM audit — no pitch, just insight·✦ 50+ SMBs transformed — 100% Salesforce certified team·✦ Offices in Toronto, ON & Mohali, India·
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Business Analyst

Chandigarh, IndiaFull Time2–5 years experience

You'll be the critical link between our clients and our technical team — translating complex business problems into clear, actionable requirements that drive real Salesforce solutions. You'll lead discovery workshops, write the specs, and own the requirements from sign-off through UAT.

Responsibilities

  • Interact with clients to gather, analyze, and validate business requirements
  • Translate business needs into functional and technical specifications
  • Prepare and maintain BRDs, FSDs, user stories, workflows, and use cases
  • Collaborate with development, QA, and project management teams
  • Lead requirement analysis sessions, workshops, and client presentations
  • Act as liaison between business stakeholders and technical teams
  • Support User Acceptance Testing (UAT)
  • Maintain project documentation and identify process improvements

Technical Skills

  • Proficiency in MS Office, JIRA, and Confluence
  • Strong knowledge of SDLC and Agile methodologies
  • Expertise in requirement gathering and documentation
  • Ability to create BRDs, FSDs, and workflows
  • Data analysis and reporting proficiency

Soft Skills

  • Excellent verbal and written communication
  • Strong analytical thinking and attention to detail
  • Ability to multitask and manage competing priorities
  • Team collaboration and stakeholder management
  • Problem-solving mindset

Ready to apply?

Send your resume and a short note about yourself to our team.