Terms of service

1. Acceptance of Terms

By accessing the Services or installing, authorising, or using any application developed by Growbiz (each an "App"), you represent that you (a) have the legal authority to bind your organisation to these Terms, and (b) agree to comply with these Terms and all applicable laws and regulations. If you do not agree, do not access or use the Services or Apps.

2. Definitions

• Customer: The organisation or individual that engages Growbiz for the Services or authorises an App.
• App: Any software application built by Growbiz, including those that connect to third-party platforms via OAuth, REST APIs, or other integration mechanisms.
• Customer Data: Data, records, files, and content that the Customer or its authorised users provide to, or that an App accesses on behalf of the Customer.
• Third-Party Platform: Any external SaaS or platform that an App integrates with (e.g., Salesforce, Intuit QuickBooks Online, Mailchimp, Give Lively, Google Workspace, HubSpot).

3. License Grant

Subject to these Terms and the applicable engagement agreement or statement of work, Growbiz grants the Customer a limited, non-exclusive, non-transferable, revocable licence to access and use the Services and Apps solely for the Customer's internal business purposes during the term of the engagement.

4. Permitted Use and Restrictions

You agree NOT to:

• Copy, modify, reverse engineer, decompile, or create derivative works of the Services or Apps;
• Resell, sublicense, or redistribute the Services or Apps without our prior written consent;
• Use the Services or Apps to violate any applicable law, regulation, or third-party right;
• Interfere with or disrupt the integrity or performance of the Services, Apps, or any Third-Party Platform;
• Attempt to gain unauthorised access to any Growbiz system, infrastructure, or data;
• Use the Services or Apps to transmit malware, spam, or other harmful content.

5. Third-Party Services and Integrations

Apps may connect to and exchange data with Third-Party Platforms on behalf of the Customer. Such connections are typically authorised by the Customer through industry-standard mechanisms such as OAuth 2.0. By authorising an App to access a Third-Party Platform, the Customer represents that (a) they have the right to grant such access, and (b) they accept the terms and policies of that Third-Party Platform.

Growbiz is not responsible for the availability, accuracy, content, or practices of any Third-Party Platform. The Customer is solely responsible for maintaining the Customer's accounts with those platforms, including any fees, compliance obligations, or data-retention requirements.

6. Customer Data and Privacy

The Customer retains ownership of all Customer Data. Growbiz accesses, processes, and stores Customer Data solely as necessary to deliver the Services and operate the Apps, in accordance with our Privacy Policy and applicable data-protection laws including PIPEDA and GDPR. We do not sell, rent, or share Customer Data with third parties except as necessary to perform the Services or as required by law.

For Apps that integrate with Third-Party Platforms, data flows are limited to the scopes explicitly authorised by the Customer during the OAuth or equivalent connection process.

7. Confidentiality

Each party will protect the other party's Confidential Information with the same degree of care it uses for its own confidential information (and no less than reasonable care). Confidential Information includes business strategies, pricing, Customer Data, technical specifications, and any information marked confidential or that should reasonably be understood as confidential. This obligation survives termination of these Terms.

8. Disclaimers

THE SERVICES AND APPS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT THE SERVICES OR APPS WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION OBTAINED FROM GROWBIZ CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROWBIZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID BY THE CUSTOMER TO GROWBIZ IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

The Customer agrees to indemnify, defend, and hold harmless Growbiz from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of (a) the Customer's violation of these Terms, (b) the Customer's misuse of the Services or Apps, (c) the Customer's Customer Data, or (d) the Customer's violation of any third-party right, including any Third-Party Platform's terms of service.

11. Term and Termination

These Terms remain in effect for as long as the Customer uses the Services or has any App authorised against a Third-Party Platform. Either party may terminate by providing written notice. Upon termination, the Customer must (a) cease use of the Services and Apps, (b) revoke any OAuth or equivalent authorisations granted to Growbiz Apps, and (c) destroy or return any Confidential Information in its possession. Sections 6 (Customer Data and Privacy), 7 (Confidentiality), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), and 13 (Governing Law) survive termination.

12. Modifications

We may update these Terms from time to time. We will notify Customers of material changes by posting the new Terms on this page with an updated revision date. Continued use of the Services after a change constitutes acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

14. Contact Us

If you have questions about these Terms, please contact us: