OUR WORK

See the systems behind the work.

Explore the requirements, systems and delivered scope behind our projects. Implementation notes also show what we learned from designs, sandbox work and builds awaiting rollout.

SELECTED PROJECTS

Real business processes. Connected systems.

Explore the work behind the industry labels. Each story explains the requirement, what we built and the systems involved.

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FINANCIAL SERVICES

Keep the next step visible, from application to contract.

We extended an existing Salesforce lending package for a merchant cash advance funder, connecting application views, review queues, offers and contract work.

  • Salesforce extensions
  • Review queues
  • Contracts & e-signatures
Explore the funding workflow
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HEALTHCARE LOGISTICS

Bring commercial records and pricing requests together.

Salesforce workflows connected customer-specific contract and rate work with the business’s existing pricing engine.

  • Contract workflows
  • Pricing integration
  • Document generation
Explore contract operations
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SPECIALIST LOGISTICS

Carry the details from the enquiry through to the job.

Salesforce and a contractor portal connected quoting, job management and the systems supporting scheduling and payment.

  • Salesforce
  • Contractor portal
  • Scheduling & payments
Explore the quote-to-job workflow
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NON-PROFIT

One operating picture across different revenue activities.

A foundation’s Salesforce platform connected licensing, royalties, merchandise and participant portals with its wider revenue operations.

  • Licensing & royalties
  • Experience Cloud
  • Commerce integrations
Explore foundation operations
DESIGNS & IMPLEMENTATION NOTES

How the work takes shape.

Explore proposed designs and work at specific delivery stages. Each note states what has been completed and what still needs to be proven.

Rollout plan

Planning an internal Claude rollout for a growing team

A scoped rollout approach for a team that wants useful AI support inside everyday work. Start with one repeatable task, a maintained knowledge source and clear access before building a custom interface.

Built; rollout pending

An offline field app: delivery records and reliable sync

Implementation notes from a field-operations app with an offline write queue and a back-office review workflow. The central design challenge is making locally saved work distinguishable from records accepted by the server.

Sandbox implementation

Diagnosing a recurring Salesforce integration failure

A sandbox implementation review of a WordPress-to-Salesforce synchronisation problem. Reproduce the missing-record behaviour, make focused fixes and test the handoff before deciding whether a wider rewrite is necessary.

Design example

A B2B lead-enrichment pipeline with a review step

An architecture example for collecting approved business records, checking enrichment and passing usable records to HubSpot. Record identity and permission to contact matter as much as the connector sequence.

Design example

Salesforce applicant summaries with Claude and Make

A proposed workflow for turning application details into a source-based draft that a recruiter can check. The useful design question is how to reduce reading effort without handing hiring decisions to AI.

YOUR FIRST STEP / 30-MINUTE DISCOVERY CALL

Bring one process you want to improve.

In a 30-minute discovery call, we will walk through the problem, the systems involved and what a useful result looks like. Then we agree the next step toward a scoped approach and estimate.

Book a discovery callPrefer to write? Send a project enquiry →With Nigam Goyal · Google Meet